Delivery/Set Up and Pick Up Policy
- Delivery will be between 8:00 and 11am
- Pick up will be between 5:00 and 8:00pm (depending on the number of deliveries for that day).
- The total rental fee is due upon delivery.
- Inflatables can setup on grass or dirt, we do not set up units on sand - please advise in advance if delivery will be near sand areas.
- Set Up and Delivery is included for most areas, a fee may be applicable for some surrounding areas.
- The participants of each unit should be of compatible ages. No more than 4 adults or 12 children should play on an inflatable at the same time.
- All participants must remove shoes, glasses, or other sharp objects before playing on an inflatable unit.
- Protective screens are on the slides and should not be pulled on or removed - if damages there will be a repair fee.
- To avoid injuries, flips are not allowed in/on the inflatable units.
- Adult supervision is absolutely required when participants are in/on any inflatable unit.
- NO FOOD, DRINKS, GUM, CANDY, SILLY STRING SHARP OBJECTS, SOAP, OIL, SAND OR WATER (except on designated inflatables). If these items are found on or inside the unit, a cleaning fee will be charged ($50 minimum).
- If it does rain, please exit the unit and leave it plugged in and running. After rain stops, dry the surface with towels and resume playing.
- In the event that the cancellation is a result of inclement/severe weather, customer will receive a full refund of deposit as long as Funtastic Inflatables, LLC is notified prior to delivery of unit.
- Full payment is required once unit is delivered.
- No refund will be given if inclement/severe weather occurs after unit is delivered.
By agreement as the lessee you are responsible for damages or injury that could occur. The lessee acknowledges the risks involved in the rental/leasing of any equipment from Funtastic Inflatables, LLC. The lessor will not be liable for any damages or injuries arising out of or in connection with the use of the equipment.
If Set Up and Pick Up times cause a problem with your event, please notify us so that we may be able to accomodate your schedule to make your event enjoyable and Funtastic!